1. INTRODUCTION 

Please read this Refund Policy carefully as it constitutes your agreement with us. By engaging us to offer services to you, you agree to be legally bound by this Refund Policy. Suite 5116 reserves the right to change or modify this Refund Policy at any time. 

Unless otherwise specified, any changes or modifications will be effective immediately and your continued use of our services after such time will constitute your acceptance of such changes or modifications.

2. REFUND 

Suite 5116 does all it can to meet your high expectations and offer services you will love. Due to the digital and/or customization nature of our products, we do not offer refunds or exchanges under any circumstances, not unless Suite 5116 is determined to be at fault. If there are any problems with your order please contact us at info@suite5116.com .

3. SEVERABILITY                                      

In the event any provision or part of this Refund Policy is found to be invalid or unenforceable, only that particular provision or part so found, and not the entire Refund Policy, will be inoperative.

4. ENTIRE AGREEMENT 

This Agreement contains the entire agreement and understanding among the parties hereto with respect to the subject matter hereof, and supersedes all prior and contemporaneous agreements, understandings, inducements and conditions, express or implied, oral or written, of any nature whatsoever with respect to the subject matter hereof. The express terms hereof control and supersede any course of performance and/or usage of the trade inconsistent with any of the terms hereof.

SHIPPING

Item(s) will ship via UPS Standard Ground or FedEx Ground (2 - 5 day delivery depending on location) unless expedited shipping is purchased. Ground Shipping is not guaranteed. Please contact us to upgrade shipping if you are placing a rush order within the week of your event.

All guarantee policies set forth by the shipping carrier will apply to your shipped order. We are not responsible for lost, stolen, damaged packages, acts of God events, or weather delivery delays. Once package has been successfully delivered to carrier, ownership of package is transferred to the carrier to transfer to the buyer.

We are not responsible for mis-delivery errors via carrier due to customer entered incorrect shipping information. Please triple check your shipping address BEFORE completing order submission.